I ended up at Punto PC quite by accident (I was referred by another shop that didn’t have parts in stock). I hadn’t had a chance to see all of the wonderful reviews. Now that I know more I am not surprised!
It was lunchtime and shop was closing, but Vinicio opened the door, opened my old laptop, added more RAM. He sorted out my problem with kindness and expertise.
Grazie mille! Posso consigliare questo negozio senza dubbio.